AGENDA REQUEST
GENERAL DISCUSSION ITEM
Subject:
title
Review and approve the request for CUSI software upgrade – continued.
end
Background:
From August 26, 2025:
Chairman Lynch said that WPCA's billing provider, CUSI reported that the current version will
reach its end of life in 2026 and a transition to their updated platform UB4 is necessary. The
upgrade will have a one_time associated migration fee of $15,000 and will cost $500 more per
year for the annual fee. Ms. Wadecki asked to get the cost of converting to Groton Utilities for
billing vs. the cost of maintenance of CUSI to make an informed decision.
Department Comment/Recommendation:
(type text here)