installations would have to be metered at the curb stop.
The members also discussed billing. Currently, all customers receive a paper bill. This costs
money. Online billing and payment is an alternative. An issue is whether to make that the only
way to bill or to make it an option for the customer. While there are some businesses that only
do online billing, some customers are resistant to the idea. Some, particularly older customers,
may not be tech savvy. One way to provide the option to WPCA customers might be to provide
an incentive to go online, such as a small discount.
This agenda item will be revisited during the January meeting.
DISCUSSED
RESULT:
Invoices to Groton Utility for CUSI and Hydro Study resolved - although some contractual
discussions were made on software support.
3.
4.
Status of Lead Survey - Finance and Town Council meeting vote results.
Chairman Lynch said that both Finance Committee and the Town Council approved the WPCA's
recommendation to have Arcadis provide engineering services for the Lead and Copper Rule
(LCR) Revisions (LCRR) compliance, as specified in their application dated October 2, 2025.
Chairman Lynch reported that 40 of the 539 unknowns were randomly researched and were
found to have signed and dated documentation by plumbers outlining the material(s) of
construction. The material of these 40 were found to be split between copper and plastic. One
challenge encountered was that the connections to the meter were found to contain lead seals or
grommets. These connections will need to be researched but no digging of the service line will
be required.
DISCUSSED
RESULT:
Status of Finance Request - request made for budget sheets.
5.
6.
7.
Request made to Steve Banks, WPCA Supervisor, to update documentation on lead survey.
Tina Daniels, Groton Utilities Customer Service General Manager’s response on Groton Utilities
contract (not until June 2027).
Any Other Old Business to Come Before the Authority.
8.
Mr. Ball asked about the cost of sending out paper bills vs. electronic, stating that $2,000 a
month could be saved by eliminating paper bills. Mr. Capon expressed concern for elderly
homeowners who are not computer savvy.
DISCUSSED
RESULT:
IX.
1.
NEW BUSINESS
Any Other New Business to Come Before the Authority.
FY 27 Sewer/Water Budget Work Sheets.
Chairman Lynch commented that when the rates were raised in July the Authority anticipated an
increase from Groton Utilities in October and again in January. Chairman Lynch said there is